Americus Diamond
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Jewelers-retail, Watches-dealersJewelry & Watches
Customer Reviews (125 reviews)
Aissa
on Citysearch May 10, 2010My fiance and I got engaged and he purchased a ring for me at Kays. I discovered how much he spent and I was baffled! We took the ring back and headed to Americus Diamond. I had always wanted a ring from there because of the... (more)
rcan82
on Citysearch Apr 09, 2010I'm a bit shocked so many people are complaining about the staff. My fiance and I worked with one gentleman in particular who was GREAT!!!!!!!!! He helped us for what seemed like forever. We looked at ring, after ring,... (more)
Americus Diamond
on Citysearch Jan 23, 2010This is a response from Americus Diamond concerned the two negative reviews on Citysearch. We are very concerned when a customer expresses dissatisfaction, and we have reviewed the situations. Concerning the... (more)
make it right
on Citysearch Jan 13, 2010In 2001, I purchase 3 rings from these bandits at extravagant prices for my future wife and I. At the time I was insured that the exchange policy applied to all 3 items. You know, if you want to return it later for an item... (more)
Seth Thomas
on Citysearch Dec 25, 2009Living in the 'information age', you can now do a ton of research on line before making a large purchase such as an engagement ring. If you are the type of person that does your 'homework', you will not pleased with... (more)
TTUMD
on Citysearch Sep 04, 2009I bought an engagement ring and wedding band at Americus a couple of months ago. As background, I also visited Jewelry stores at La Cantera (helzburg and Tiffany). Pros: 1. Outstanding selection - really the... (more)
SAR2009
on Citysearch Aug 15, 2009I must agree with the last poster - all those positive reviews look FAKE! All the usernames are exactly the same layout. Anyway, my fiance just purchased my ring at AD because I couldn't find what I wanted anywhere... (more)
LYM2003
on Citysearch Jul 29, 2009First, I'd like to point out the trend in the usernames of "customers" writing other reviews...these are apparently fake usernames created by Americus Diamond employee or management! Second, every time I've... (more)
Jack082
on Citysearch Mar 12, 2009Americus Diamond was a wonderful experience for me. On my initial look for the perfect diamond at other stores, I found smaller selections and staffs that were more concerned about me buying the diamond that day than... (more)
Laura1561
on Citysearch Feb 22, 2009When we first came in, we were not even sure if we were going to buy anything. Mondelle was really honest with us, and told me when I was looking at a lower quality diamond. He was patient with us, in that we requested to see... (more)
Omar238
on Citysearch Feb 20, 2009This place is awesome!! I've been to several other places looking for an engagement ring and no one made me feel so "at home" and comortable. There was no hasseling or pressuring what-so-ever. I was helped by a... (more)
LukeB51
on Citysearch Feb 20, 2009As a first time buyer of an engagement ring, I was fairly nervous about the whole process. Thankfully, the associate was friendly and knowledgeable, and helped put my anxiety at ease. I felt comfortable through the... (more)
NickandMelinda
on Citysearch Dec 27, 2008What an amazing experience! We were guided and informed throughout the process of choosing an engagement ring so that there was no doubt that we found exactly what we wanted. The willingness of the sales staff to... (more)
Tommy313
on Citysearch Dec 27, 2008As a lifelong native of San Antonio, I remember first seeing the Americus Diamond sign on the North East side of San Antonio some time in the mid- 1980?s. As long as I?ve had knowledge of the term ?fine jewelry,?... (more)
FranciscoandJessica
on Citysearch Oct 18, 2008Our experience at Americus Diamond was easy and fun! We want to thank Henry for all of his help and for his help and his patience, as it took us a while and a few visits before we-- without a doubt-- knew Americus Diamond... (more)
LuisandDebra
on Citysearch Oct 18, 2008From the moment we walked in, we were greeted and educated on how to choose a diamond. Steve was very helpful in assisting us in choosing an engagement ring. We liked the large selection of jewelry and the atmosphere. I... (more)
SallyandGarland
on Citysearch Oct 18, 2008Americus Diamond in San Antonio has a beautiful facility. The staff is always courteous, friendly and efficient. I purchased my engagement ring and wedding band from Americus Diamond twenty-three years ago, in... (more)
DougandJill
on Citysearch Oct 12, 2008Americus Diamond is fabulous!! Karen was my sales representative when I got engaged two years ago, and she was here when I walked back in recently to buy my wedding ring with my fiance. She not only remembered us both,... (more)
Viviana11
on Citysearch Oct 12, 2008Mondelle was very helpful with his knowledge. He was very patient and made us feel appreciated. There was never any rush or pressure to buy. He showed us plenty of diamonds under the microscope and helped us find the... (more)
ChrisNDarren
on Citysearch Oct 11, 2008The staff at Americus Diamond has been extremely helpful. They helped my then fiance purchase my beautiful ring from Iraq and were very courteous when I came in to buy our wedding bands. They've always greeted me with... (more)
JakeandLaura
on Citysearch Oct 11, 2008I have been shopping for an engagement ring for a while and I expected no be hassled like I had been at every other jewelry store. I could not have been more wrong. The staff at Americus Diamond was very helpful and very... (more)
Trisha239
on Citysearch Oct 07, 2008I came in today to look at engagement rings. I am a very anti-marriage kinda gal, but with the relaxed atmosphere and friendly, not too pushy sales personnel, my cold feet warmed and I was able to find something that fit... (more)
JohnandCaroleAnn
on Citysearch Oct 07, 2008I first saw the ads for Americus Diamond on television. I was impressed with the statement that Americus has no sales and the salespeople do not work on commission. This gave me the impression that Americus Diamond... (more)
Jake121
on Citysearch Sep 30, 2008For starters, the structure is beautiful. In my line of work light is very important. The structure uses natural and artificial light wonderfully. As far as the service goes, one could not ask for a more... (more)
Rudy009
on Citysearch Sep 28, 2008I heard about Americus Diamond by watching a show on TV one late night. I found it to be one of the most interesting shows I have ever seen, going into all about how diamonds are found, formed, etc... About the service:... (more)
Eliza230
on Citysearch Sep 28, 2008My fiance informed me of this store, and for it to be the first place we looked into. I really like the atmosphere. The service was very quick and Mondelle was quite informative and very attentive to our liking. He... (more)
Carmelita251
on Citysearch Sep 24, 2008My husband and I came to Americus Diamond out of curiosity on their prices, how they compare with the other high-end jewelry stores. I was amazed at how their prices are pretty fair and much less than most jewelry... (more)
ErnieandJanet
on Citysearch Sep 24, 2008I looked around for quite some time at Zales and other retail diamond stores and one night I saw Americus Diamond's television show explaining, in detail, their products and knowledge of diamonds. After watching... (more)
Jim021
on Citysearch Sep 17, 2008I wanted to purchase a diamond ring for my wife, but I was hesitant because of my lack of knowledge. After watching "Buying Diamonds Intelligently," I had the knowledge I needed, and Americus Diamond would be where I... (more)
Patty175
on Citysearch Sep 13, 2008A wonderful experience! I knew nothing about "settings." Mondelle was an excellent resource. He was attentive, patient and incredibly knowledgeable about the settings, the diamonds and the store policies. This... (more)
Francisco253
on Citysearch Sep 07, 2008The experience at Americus Diamond was great. Service is friendly and overall, exceptional. Henry was great. He did not pressure meto buy anything like the other stores. I had to visit six stores to find out how... (more)
JeffandAmy
on Citysearch Sep 07, 2008We have been in Americus Diamond many times to upgrade and/or clean my earrings. Each experience has been a great experience. We feel very welcomed if we are spending a few hundred dollars upgrading or a few thousand... (more)
Kathy803
on Citysearch Sep 07, 2008I was told to come here by a friend in Victoria. I looked Americus Diamond up on the internet and saw the choices. We scheduled a trip to San Antonio to visit Americus. Isabel was very patient with me and I looked and tried... (more)
Amanda233
on Citysearch Sep 07, 2008My parents suggested Americus Diamond when my husband and I were ready to buy our wedding rings. We didn't feel like we could afford anything in the store, but when we came to look, we were glad we did! Everyone was so... (more)
UrsulaandJames
on Citysearch Aug 12, 2008We were lost souls going from jewelry store to jewelry store until we decided to listen to our moms. We thought Americus Diamond was for the high-end upper class customer. To our surprise, the bridal collection was... (more)
Casey155
on Citysearch Aug 12, 2008Our experience at Americus Diamond has been wonderful. The staff and the selection was awesome. I would highly recommend anyone to shop here before they go anywhere else. I will never shop anywhere else.... (more)
David258
on Citysearch Aug 12, 2008I have been coming to Americus Diamond since 2001 and I feel Americus has great quality and sales staff. The 20% sales return policy is the BEST! I have sent many customers to Americus over the years and they are all very... (more)
Elsie248
on Citysearch Aug 12, 2008I have been a customer of Americus Diamond for a number of years. I'm always excited to see the wide variety and selection to choose from. I particularly appreciate the attention your associate Henry has always given... (more)
PaigeandChris
on Citysearch Aug 12, 2008I will never shop for diamonds anywhere else! The customer service at this store is the best. Everyone is so nice, always smiling and makes the diamond buying experience excellent and fun. Thank you!... (more)
Richard240
on Citysearch Aug 06, 2008I've been to Americus Diamond several times, doing research on my future purchase, and I have been very impressed. Compared to other jewelers, the customer service is off the charts and their jewelry is unmatched in... (more)
Jill148
on Citysearch Aug 03, 2008We've been shopping at Americus Diamond for ten years and this is our seventh purchase. We recommend Americus Diamond to everyone we know. The salespeople are always helpful and friendly. We never feel pressured.... (more)
MadalynandBret
on Citysearch Aug 03, 2008We have had a great experience both times we have been to Americus Diamond. Henry was the main contributor to our experience. He made us feel very welcome and educated us about purchasing the perfect engagement ring... (more)
TaniaandMichael
on Citysearch Aug 03, 2008We came to Americus Diamond based on the TV ad and a bad experience from other jewelers. Great selection! We were immediately contacted and were made to feel at home. Mary was fantastic!! She was very informative and... (more)
JoshuaandLiliana
on Citysearch Jul 28, 2008Henry did a tremendous job helping us select a band. We are teachers, so we don't have a lot of money. Coming into this store is a little intimidating, but Henry put us at ease right away. He was patient and thorough, and... (more)
margarita041
on Citysearch Jul 28, 2008Alfonso was very patient, knowledgeable and extremely kind. He was bilingual as well! We will return to Americus Diamond and hope to see him soon. He is definitely someone that we will recommend to our friends.... (more)
GregSA
on Citysearch Jul 27, 2008I don't think there was really anywhere else I have ever considered buying a diamond. I have been in here one other time on recommendation and have never really had the same service anywhere else since. I like that... (more)
Jay250
on Citysearch Jul 27, 2008I searched all the other jewelry stores and didn't find a selection that comes close to Americus. I bought my wedding band and engagement ring here and two years later, they still could provide me with an extra... (more)
KatherineandJason
on Citysearch Jul 27, 2008We have been to Americus multiple times and always walk out feeling comfortable. We were never pressured, even when they were closing the store and we were still looking! Michele has helped us at least twice and she... (more)
TravisandClaudia
on Citysearch Jul 27, 2008After dating for a year or so, we started visiting Americus Diamond to look for rings. At first it was just a "dream," then with each return visit (about 7) we became more and more excited about purchasing my rings here.... (more)
Rosalinda000
on Citysearch Jul 17, 2008My husband and I love coming to Americus Diamond. The service is great and we are always welcomed with a friendly smile. We buy all our jewelry here. Thank you Americus Diamond for all the memories we celebrate.... (more)
HeatherandCasey
on Citysearch Jul 17, 2008Our experience at Americus Diamond was fantastic from the start. Mondelle was extremely helpful and was full of confidence and answers. My fiance also had a great experience when selecting my engagement ring and... (more)
KevinandPattie49
on Citysearch Jul 17, 2008Since the first visit here we were greeted by Tim whom was very very friendly and knowledgeable about the product. Once he learned my tastes, he showed me everything he thought I would like. We, my husband and I, have... (more)
John8259
on Citysearch Jul 17, 2008Pleasant setting. Staff was courteous, helpful and knowledgeable. Coffee, champagne and sparkling water were a nice touch. No pressure sales, which made it more enjoyable for me. I've walked out of many like... (more)
DavidandShana
on Citysearch Jul 13, 2008The store is beautiful and the service can't be beaten. Great selection of rings and they are very upfront about prices and integrity of the diamonds. We really appreciate that! We had a great time and left with the... (more)
RyanandShannon
on Citysearch Jul 13, 2008I absolutely love my ring. I've never seen a ring like it, and I've always wanted a ring that is unique but not too far from traditional. The store is always clean and has beautiful fresh flowers. The service has been... (more)
Cynthia102
on Citysearch Jul 08, 2008The best experience I have ever had buying anything has always been at Americus Diamond. The care and consideration from each of the staff personnel is excellent. I have told many people to shop at Americus Diamond... (more)
CathyandKlaus
on Citysearch Jul 08, 2008We find that the service and the employees at Americus Diamond are beyond fantastic! I would recommend this store to anyone. The jewelry is far above any we have seen. (more)
RichandLiz
on Citysearch Jul 06, 2008We had a great experience. I first came to Americus over six years ago when they were off Exchange Parkway. Now that we've been married for six years, my wife wants to upgrade her ring for our 10th anniversary in four... (more)
SteveandJody
on Citysearch Jul 06, 2008Every trip to the diamond store means a trip to Americus Diamond. The sales people are all very personable and really a lot of fun. They are very knowledgeable about their merchandise and helpful with our decisions.... (more)
Laura571
on Citysearch Jul 06, 2008The store has so many beautiful diamonds/ wedding sets to choose from. Why would I go anywhere else? Whatever we're looking for-- we're sure to find it here. The sales staff is friendly and helpful. The warranties are... (more)
KaraSA
on Citysearch Jul 02, 2008My experience here at Americus Diamond has been wonderful. I have been working with Tim for some time. I have always got exactly what I wanted. He was very professional and friendly. I was very impressed that he... (more)
Jim261
on Citysearch Jul 02, 2008We loved our experience here at Americus Diamond. I had purchased all my wife's jewelry at another jewelry store until we bought her rings here. It was such an amazing experience that we have told all our friends about... (more)
AlyshaandJake
on Citysearch Jun 29, 2008After looking at all the major chains and even some custom jewelers, Americus had the best selection and best quality for a good price. We found ourselves back here again and finally made the decision to purchase. We... (more)
Patti114
on Citysearch Jun 29, 2008I had an idea in my head about the ring I wanted and Alfonso helped me make that vision a reality. He patiently walked with me to view each case and gave me expert advice. I never felt pressured to make a purchase or rush in... (more)
Bobby2014
on Citysearch Jun 26, 2008For the selection of diamonds, Americus Diamond is unparalleled. The customer service was excellent and helpful. The building is refreshing with all the unobstructed light shinning through. The nice thing is... (more)
AngelaandMichael
on Citysearch Jun 26, 2008Alfonso was very helpful as my husband and I shopped for his wedding ring. Michael has never worn a ring before, so we really didn't know what he would like or be comfortable in. He showed us a huge range of inventory so we... (more)
Mark261
on Citysearch Jun 24, 2008I have loved my experience at Americus Diamond. After spending a lot of time searching different jewelers, I've found that the staff, selections, prices and overall atmosphere far superior to the competitors.... (more)
KristiSA
on Citysearch Jun 24, 2008Years ago I searched for the perfect wedding band. I probably went to more than half of the top jewelers in San Antonio. Finally, I ended up at Americus Diamond. (Why I didn't come here first I'll never know...)... (more)
Chris1019
on Citysearch Jun 24, 2008Americus Diamond is the only place I will shop for jewelry in San Antonio. The staff at Americus Diamond is always extremely helpful and the quality of service is second to none. I highly recommend Americus Diamond to... (more)
Cindy81155
on Citysearch Jun 24, 2008We've been to Americus Diamond numerous times for cleaning and to check my ring to make sure that the stones are tight. We have always been greeted warmly and treated with respect even though we were only here for a... (more)
Charles705
on Citysearch Jun 22, 2008Wonderful customer service! I came in with almost no knowledge about rings or diamonds. The Americus staff spent four and a half hours with me just teaching me about the quality of diamonds and how to judge. I was able... (more)
ChristiandKeith
on Citysearch Jun 22, 2008I am so pleased with the ring that my husband picked out for our engagement. Americus Diamond has been nothing but great for the both of us. I come in about every two months to get my ring cleaned and the people always make... (more)
AndrewandMireya
on Citysearch Jun 20, 2008Excellent experience! Mondelle was extremely helpful, courteous and went the extra mile to ensure we were completely satisfied with our purchases. A+ service from an A+ salesman at an A+ establishment. We look... (more)
Olivia275
on Citysearch Jun 20, 2008My husband and I have always enjoyed coming in. Everyone, especially Henry, is friendly and very helpful! We look forward to making many more purchases from Americus Diamond...well at least I do.... (more)
Terry2852
on Citysearch Jun 20, 2008When my husband and I were searching for my perfect engagement/ wedding ring, nothing compared to what Americus Diamond had to offer. Not only was the jewelry collection endless and unbelievable, the staff was very... (more)
Barbara073
on Citysearch Jun 20, 2008I would rate the staff as a 10 star on a scale of 1 to 10. Anytime I have come in the store I am greeted with a warm smile, whether I walk in dressed in a suit from work or in my gym clothes.... (more)
Dennis611
on Citysearch Jun 17, 2008My first visit to Americus Diamond was a very nice experience. Teresa, our diamond sales associate, was extremely nice, knowledgeable and helpful. However, I left that day without making a purchase. My second... (more)
RickandKim
on Citysearch Jun 16, 2008We have had the best experience at Americus Diamond. The store's atmosphere along with the friendly and knowledgeable staff made the engagement ring shopping effortless. The staff was able to put up with me time... (more)
AshleeandRyan
on Citysearch Jun 16, 2008My ring is perfect. I only visited twice, but both times were very exciting, and pain-free! Mondelle was great- my fiance now admitted be probably called 15 times, and Mondelle was always happy to talk to Ryan, and... (more)
Marlene109
on Citysearch Jun 15, 2008My husband and I purchased both our rings at Americus Diamond. We are very pleased with the excellent service. The quality of our stone would have cost much more somewhere else, but the style, quality and price fit our... (more)
ChadAlanna
on Citysearch Jun 15, 2008Steve G. and the crew at Americus have a customer for life because of their incredible customer service. While working on my wife's engagement ring, I spent hours with Steve learning about diamonds. His helpful, no... (more)
GloriaTom
on Citysearch Jun 15, 2008Service from Enrique was extremely professional. He went above and beyond regular customer service to ensure that I was happy and satisfied with the modification/exchange of my ring. He recalled helping my fiance... (more)
BrianSAT
on Citysearch Jun 12, 2008From the moment I walked into Americus Diamond, I knew this was where my wife's ring would be. The selection is endless and the salespeople are so knowledgeable. Now that the ring is complete and will be worn on my new... (more)
LorettaJames
on Citysearch Jun 12, 2008Mondelle was very pleasant and extremely helpful. I came in looking for a twenty year anniversary set, looking to keep the original marquise diamond. He helped me without any type of pressure. Also, Mondelle had my... (more)
Carolyn152
on Citysearch Jun 10, 2008The people at Americus are always very nice and informative. Every time I have come here I have received quick service and never have been given a hard time about exchanges or sizing. If I have taken a ring in for sizing,... (more)
Terri014
on Citysearch Jun 10, 2008We've purchased my wedding ring, diamond earrings, necklaces and rings here... My next piece of jewelry will be from Americus Diamond, also. Very good, courteous attendants and beautiful quality make this store a... (more)
CrystalDave
on Citysearch Jun 10, 2008Always an enjoyable experience! My whole family finds their diamonds at Americus and haven been so pleased with their purchases. Even if we are not buying diamonds, the jewelry and watches are quality and... (more)
Sarah259
on Citysearch Jun 10, 2008I have been back to Americus Diamond many times. The selection and quality is without a doubt the best around. Another thing that is important to point out is that the sales associates are not commission-based.... (more)
AmandaJustin
on Citysearch Jun 09, 2008When my husband was looking for an engagement and wedding ring, he had a hard time finding the quality diamond he was looking for, until he came to Americus Diamond. With their selection, he was able to find the size and... (more)
Marisa39
on Citysearch Jun 09, 2008Americus Diamond has the largest selection of diamonds that I have ever seen. The customer service has always been exceptional and very knowledgeable. My husband and I have always been happy and appreciative with... (more)